When will my order ship?
All orders are processed within 1-3 business days. During high volume times such as sales or new releases, please allow up to 6 business days.
Please pay attention to the description for pre-order items. Pre-order items will vary. Most will ship out within 1-3 business days but will take 2-3+ weeks to arrive.
Can I cancel my order?
To serve you better, Boujee Queen Cosmetics processes orders immediately after it has been submitted, and we are unable to change or cancel an order once it has been placed. However, please reach out to us for any assistance and we will gladly see what we can do for you!
International customs fees, duties and taxes.
All customers are responsible to pay any outstanding customs fees, duties and taxes. Boujee Queen Cosmetics is not responsible for any customs/international taxes.
My item arrived damaged!
At Boujee Queen Cosmetics we ensure the quality of all items before shipping them out. If any concerns persist, please contact us immediately within 48 hours of the package's arrival.
Is Boujee Queen Cosmetics Safe and Reliable?
Yes! All products are 100% cruelty-free. Lip Glosses are vegan, moisturizing, and non-sticky with natural ingredients. Our lightweight mink lashes are cruelty-free with a comfortable band. Jewelry pieces are non-tarnish (but we do recommend avoiding liquids) and 100% Stainless Steel Gold.
What are our ingredients?
Lip Gloss- Versagel [Hydrogenated Polyisobutene (and) Ethylene/Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer], Sunflower Oil, Pigments/Glitters, Flavouring Oils
All other products are handmade. Our products are imported goods; we partnered with a manufacturer to produce our products.
Are you a drop-shipper?
No, Boujee Queen Cosmetics is not a drop-shipper. All orders are hand packed (with love) in Calgary, Alberta at our warehouse facility.
What currency are your products listed in?
All products are listed in Canadian Dollars.