Due to COVID-19, shipping days may vary.
Packages go out every Monday, Wednesday, and Friday (we do not ship on holidays)
Chit Chat packages ship out every Friday (we do not ship on holidays)
Please give us 1-3 days to ship out your order
When will my order ship?
All orders are processed within 1-3 business days. During high volume times such as sales or new releases, please allow up to 6 business days.
Please pay attention to the description for pre-order items. Pre-order items will vary. Most will ship out within 1-3 business days but will take 2-3+ weeks to arrive.
Can I cancel my order?
To serve you better, Boujee Queen Cosmetics processes orders immediately after it has been submitted, and we are unable to change or cancel an order once it has been placed. However, please reach out to us for any assistance and we will gladly see what we can do for you!
International customs fees, duties and taxes.
All customers are responsible to pay any outstanding customs fees, duties and taxes. Boujee Queen Cosmetics is not responsible for any customs/international taxes.
My item arrived damaged!
At Boujee Queen Cosmetics we ensure the quality of all items before shipping them out. If any concerns persist, please contact us immediately within 48 hours of the package's arrival.
Canada
Expedited Parcel takes 2-14 business days; this includes tracking
Letter Mail delivery date are undetermined; this does not includes tracking
Chit Chat takes 2-9 business days; this includes tracking
USA
Small Packet USA Air takes 9-10 business days; this does not include tracking
Letter Mail delivery date are undetermined; this does not includes tracking
Tracked Packet takes 4-7 business days; this includes tracking
Chit Chat takes 2-8 business days; this does includes tracking
International
Canada Post Small Packet International Air takes 6-12 business days; this does not include tracking
Chit Chat takes 5-22 business days; this does includes tracking